Shipping Policy
Effective Date: September 29, 2026
At GiKart.in, operated by Gokul Infotech, we aim to make your order delivery simple, reliable, and convenient.
1. Order Processing
Orders are generally processed after successful payment confirmation.
We normally aim to dispatch orders within 1 business days, subject to product availability, payment confirmation, verification, and other circumstances.
Orders placed on Sundays or public holidays may be processed on the next business day.
2. Shipping Locations
GiKart.in currently delivers to serviceable locations within India.
Delivery availability may depend on the delivery address and the service coverage of our courier partners.
If a particular location is not serviceable, we may contact you to discuss an alternative delivery arrangement or cancellation where applicable.
3. Delivery Time
Estimated delivery time may vary depending on:
Delivery location
Product availability
Courier service
Order processing time
Weather or natural events
Public holidays
Transportation disruptions
Other circumstances outside our reasonable control
The estimated delivery date shown during checkout or communicated after ordering is an estimate and not an absolute guarantee.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or before you complete your order.
Shipping charges may vary based on:
Delivery location
Product weight and dimensions
Number of products
Delivery method
Promotional offers
Some products or orders may qualify for free shipping based on the applicable offer.
5. Order Tracking
Where tracking is available, we may provide a tracking number or tracking link after your order has been dispatched.
You can use the tracking information to check the status of your shipment.
Please allow some time for tracking information to become active after dispatch.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
Full name
House/building number
Street/locality
City
District
State
PIN code
Contact phone number
GiKart.in may not be responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.
7. Delayed Deliveries
Although we work with delivery partners to provide timely delivery, delays can sometimes occur due to circumstances beyond our control.
These may include severe weather, natural disasters, transportation issues, strikes, public holidays, government restrictions, courier disruptions, or other unforeseen events.
If your order is significantly delayed, please contact our customer support team so that we can assist you.
8. Damaged or Tampered Packages
Please inspect the package at the time of delivery whenever possible.
If the package appears damaged, opened, broken, or tampered with, please:
Take photographs or video of the package before opening it.
Record the condition of the package and shipping label.
Contact GiKart.in customer support as soon as possible.
Keep the original packaging and shipping materials.
For certain products, photographs or an unboxing video may be requested to help us investigate a shipping-related issue.
9. Wrong, Missing, or Incorrect Products
If you receive a product that is different from what you ordered, or if an item appears to be missing from your shipment, please contact us promptly with your order details.
We will review the issue and, where applicable, arrange an appropriate resolution in accordance with our return, replacement, refund, and warranty policies.
10. Multiple Products in One Order
If an order contains multiple products, the products may be shipped together or separately depending on product availability, warehouse handling, size, weight, or courier arrangements.
You may therefore receive more than one package for a single order.
11. Delivery Attempts
Our delivery partners may make multiple delivery attempts according to their applicable procedures.
If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the customer refuses or fails to accept the package, additional delivery arrangements or charges may apply where permitted.
12. Cash on Delivery
If Cash on Delivery (COD) is offered for a particular product or location, the applicable COD conditions will be displayed during checkout.
COD availability may vary based on product, order value, location, and courier service.
13. International Shipping
At present, GiKart.in is intended primarily for deliveries within India.
International shipping, if introduced in the future, will be subject to separate shipping charges, customs requirements, taxes, duties, and applicable laws.
14. Contact Us
For shipping or delivery questions, please contact:
Gokul Infotech / GiKart.in
Location: Dantan, West Bengal, India
Website: GiKart.in
Email: gokulinfotech89@gmail.com
Phone: 9732514458
We are committed to providing a reliable shopping and delivery experience for every GiKart.in customer.
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